I ordered a bed and received the wrong one. The salesman said that's what I ordered but would let me go in and get something different. When I arrived he saw me and acted like he did not see us. We waited for a good 20 minutes for service. Then another gentleman helped me, when I told him the predicament, he said they could order the bed I was originally promised but it would cost $500 extra. I decided to just pick a different bed and my original salesman was not very happy with our choice or not paying the extra $500.
Really disappointed with the service. We had to wait for our bed for 2 months, no one called us to let us know when it came in. Then we went to pick it up, the back storage was closed even though it said it would be open on our receipt that we were given. Great beds, but terrible customer service.
Bedroom Expressions is a US Furniture Store based in Midland, Texas. Bedroom Expressions is located at 2700 W. Loop 250 N., Suite BE, Midland, TX 79705, USA.
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