I have never had a problem with veterinarian in my life until now! She doesn't know a thing about bearded dragons! My dragon has been there several times for the same thing! It is always a guess as to what is going on. This time nobody will communicate with me. She kept my dragon for almost a week and wouldn't tell me what the bill is on that. I had to call every day to guess weather or not we were supposed to pick up our animal and I was told that I was yelling at her staff! Totally not true! I had to email her because I had questions about a serious antibiotic she gave my dragon and nobody would call me back except a kid that did not know anything! Now my dragon is very sick and we have no answers!
I also like that they call a couple of days after an appointment to check up and make sure everything is going well
This is the only vet I will take my pup to. We tried a couple places around town and were not please with the care they were giving and found through online research other places were telling us to do things that could hurt our dog. A to Z is the best, they treat our baby well and when I check what they tell us online it seems to be the correct info. There is a long wait sometimes but it is worth it to get good care for our pup.
Their receptionist threatened a false complaint to the state against me and one of the rescues I work with because she could for "being angry." Only after threatening the job of another coworker also, she then offered to drop the complaint when a review of the security footage was requested to prove what was being said is completely false. If this is how they treat their own staff and those people trying to help animals found abandoned I can only imagine how they treat their other clients. Very disturbing behavior from a person who is supposed to specialize in customer relations. I will not be recommending this clinic in the future to new pet parents seeking medical care for their critters. Unfortunately the other rescue I work with still has a major account there.
Wasn't going to write a review, but reading some of the reviews on here I felt it was necessary. I am very new to the area, and not used to such an overpopulation of strays. We found 2 stray puppies in such poor shape, they wouldn't have lasted more than a few days on their own. Being animal lovers we didn't hesitate to take them in. The very first thing I did was call around to get them into a vet ASAP. Whoever I spoke to on the phone at A to Z clinic was so extremely rude it was appalling. Fun fact, even if an animal is dying and in need of help this clinic will not see them unless you've had them for a week. If I would have known this rule, I would have flat out lied to them because that is absolutely ridiculous. I am a firm believer that if you are in the business to help animals you better damn well do everything you can to HELP ANIMALS. Not turn them away to die. It's not like I wasn't a paying customer... no one was asking you to do this work for free. Luckily the next vet office that I called gladly took them ASAP to get them the help that they needed. These 2 amazing strays are now in perfect health and adopted to a family in CO, no thanks to this vet office. I have 2 dogs of my own, and there is no chance in hell I would take them to this vet.
We took our Yorkie in for some allergy issues and Dr Todia and her staff were so awesome! They we were in a out quick and they really cared about Bella, they were gentle with her as well. The meds they initially gave us Bella ended being allergic to so we called them back, they got us back in right away and she was treated quickly and now she is feeling better. The doctors and vet techs are so wonderful here, I highly recommend them for your furbabies! The even refunded us the money for the pills that Bella couldn’t take so we weren’t spending money on something that wasn’t even going to work for her.
A To Z Veterinary Clinic is a US Veterinary Care based in Midland, Texas. A To Z Veterinary Clinic is located at 8535 TX-158, Midland, TX 79707, USA.
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