Horrible food. The burgers looked and tasted like they were precooked then frozen and steamed to warm up. Will never go back, would rather eat McDonalds than here.
I wasted my gas, for I do not live close to this location and I will NEVER come back here, just based on this experience expressing poor management and employees customer service. It was my first and LAST experience at this establishment.
I'm all about fair treatment of employees and their work schedule as far as patrons overstaying their welcome, keeping the doors open past operating hours. But this was 10:15pm and they were scheduled to close at 11..i was pissed.
Fries are soggy, obviously frozen & microwaved. Burger not to par with other locations. It wasn't even hot, just warm.
What can I say, its Dairy Queen. You can't go wrong with them
I am usually never one to leave bad reviews. But considering my experience in customer service, this is a store I will never give my money to. I came 45 min before close and I watched the girls roll their eyes at the approach of my vehicle parking right in front of the store. As they anticipated my arrival walking up to the doors to get ready to open them, I see their grim smirk as I try the locked doors. One of the employees signaled and mouthed the words "we're closed".
My brother bought a ice cream cone that tasted like perfume and asked could they give him another one and the African American manager lady told him that they wasn't allowed to wear perfume and that she wasn't going to replace the ice cream cone. She have very poor manager skills and putting people in that position should know how to handle problems. I rated this place at a three because they struggle on customer service.
Dairy Queen Store is a US Restaurant based in Midland, Texas. Dairy Queen Store is located at 3702 W Wall St, Midland, TX 79703, USA.
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