Your website states your store opens at 11:00am. I walked in the unlocked door and was told the store does not open until 12:00pm after I had already been shopping when I went to check out. The signage on the door
If you need an appliance go see Dana. She is the best sales person I have had the pleasure of doing business with in a long time. She even remembers me every time I come back.
4NOV2017 830 am. I called sears automotive to ask if they do appointments. Before I had a chance to finish talking the guy (Dale or Dave) cut me off and said we don't do appointments. Then I asked if he knows if Saturdays are very busy... Then before I finished he said look I'm not from here I do not know how traffic is. He said he drive 400 miles and is not from Midland. I asked him why he is getting upset over the phone and asked if he was emoloyee. He said yes I drove 400 miles to help this store then hung up. I also travel all over the world and happen to be in Midland this trip and need vehicle checks but since this guy prefers to put his attitude on me I'll go somewhere else and maybe they can lose more business in the future because of Mr. 400 mile man.
Excellent customer service. Found exactly what I needed.
Needed a stove had to hunt for a person to help only to find out they couldn't help, customer service is horrible!
states that the store opens at 10:00AM on Sunday and 12AM on the other sign. What an inconvenience. Very confusing. I had to go all the way home and then return an hour later just to complete an exchange.
Sears is a US Department Store based in Midland, Texas. Sears is located at 4511 N Midkiff Rd, Midland, TX 79703, USA.
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