A group of rooms were reserved five months in advance, our intermediary verified a week ago that the rooms would be ready as requested before our arrival. We arrive in the early morning after a very long day of driving only to be told that are reservations were not fulfilled in accordance with our request. Management needs to step up thier game and excute orders and schedules accordingly. In this day and age with highly advanced CRM tools the likelihood of error should be very miniscule.
So anyway. For a hotel, this is fine. For a holiday inn, this is some third-rate crap right here, and I won't be back. This is the first time - and hopefully the last that I'll leave a holiday inn and never want to come back to it.
Respectful staff, nice and clean.
Anyhow, Edgar was unpleasant, and I have reason to believe he short-changed me a dollar. When i didn't have enough money to finish my laundry before my flight tomorrow, the night crew basically told me I was SOL. Fortunately I did have a dollar in my wallet, but it was clear that they were going to let me go out to the ATM at 3 am if I didn't have that buck.
If you stay here don’t plan to sleep during the day. The house keepers continuously flip the latch on the door and allow it to slam/bang on it. I’ve asked the front desk people, house keeping staff, and the management and they just will not stop this noise. A simple towel on the floor would solve this problem but...no. I work at night and try to sleep in the day but with the inconciderate employees and management this becomes very difficult.
Super clean and great service. Breakfast was awesome.
They didn't even have gravy for my biscuit.
Sorry - you reviewers don't know what Holiday Inn service should be. I stay about 100-120 nights a year in a Holiday Inn, so.
The hot tub was lukewarm at best. The pool was cold. There were no towels in the towel rack for the pool. The desk did not seem concerned about a cold outdoor pool and no towels in the towel rack. I went back to my room dripping wet from the hot tub on a 40 degree morning, not pleasant. Told the front desk and they didn't seem too concerned. Two days later as I'm heading out - still no towels in the towel rack. Don't forget to bring a towel if you go to this hotel's pool.
Breakfast is ok but the girl who works there is very nice. She makes the breakfast experience much better.
Holiday Inn Express Suites Midland Loop 250 is a US Lodging based in Midland, Texas. Holiday Inn Express Suites Midland Loop 250 is located at 5309 Loop 250 Frontage Rd, Midland, TX 79707, USA.
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