They charged a lot for resizing my fiancee's ring, and in the end it was still too big, and she had to resize it again where she lives in Austin (and it was less than half the cost and took much less time). *BUT*, they did offer to me a refund, so I can't really complain! That was very gracious of them, and they really do care about their customers. My advice is if you think something is too expensive, ask about it. I think they are really interested in maintaining a positive reputation.
Truly the best place to buy jewelry around. I have been a happy customer for many years. Recently leaving West Texas I was battling with what I thought would be the hassle of returning my ring for repair for first time in over 10 years and I am not easy on my jewelry. It was returned to me brand new within a week with a lifetime warranty receipt. I'm so happy my husband picked you to purchase my wedding ring from. I highly recommend you to anyone anywhere! Thank you so much for the many years of pleasure this ring has brought and for standing behind your product.
They are awesome. Jonathan is who I worked with and he took the time to sit down with you and talk about what you want and your style, design in mind. Even though I only came in to the store to shop around, they way the presented themselves was above all other jewlers I spoke with. I felt at home here.
Donna was extremely great to work with on picking out and sizing my engagement ring. They even resized it again at no extra charge when it came back a little too small. I will definitely be coming here again when it's time to get the matching wedding bands. Thank you guys so much!
I came in with 2 problems. I ruined my ring in the garbage disposal and brought it in to see the cost of repair. I was sick. Jonathan helped me and not only said they could repair or replace my ring, but charged me nothing. The ring was under warranty. I had no idea! Problem 2 was stones that had come out of a setting. Again the ring was under warranty and repair was no charge. Most companies don’t stand behind their products and work like Occasions does. I’ll be back!!
Occasions Fine Jewelry is a US Jewelry Store based in Midland, Texas. Occasions Fine Jewelry is located at 2308 Loop 250 Frontage Rd, Midland, TX 79705, USA.
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