Not very happy right now. So I made an appointment for 10am today for a facial. I am in the front doing my paper work as I hear my aesthetician say her child was sick. She was trying to find someone to cover her shift so she could go to her child. I totally under stand having sick children, I have a young child myself. What I do not understand it that it took her to call all the front desk staff that were in front of me out so she could get one of them to cancel my appointment for her. It is now 9:59 when she decided to have them tell me she was going to have to leave. So why did she just not tell me herself and apologize to me herself. That is very unprofessional and I will not be having her do my facial next time. I do not want to give people my money if they do not respect me. I will say Itzel was very professional and thoughtful in this situation. Poor girl has to work with people that open off their dirty work on her. So much for a nice relaxing facial!
I have been four times already, have a membership. It's clean, well-lit, the staff is young, enthusiastic and professional. I have to drive from Fort Stockton for my appointments and it is what I look forward to every month. I've had the same therapist for all my visits but I needed to move my appointment earlier so I am excited to try out someone new, even though I love my regular therapist who is so sweet!
I've been three times. I joined and haven't had too much trouble getting appointments. Front desk is friendly and seems efficient. I wasn't able to go to the therapist I used to see, so it's nice to have Massage Envy as an alternative. It's nice that even if you don't get your favorite therapist, they can usually get you in with someone who is OK within a short amount of time. I like Massage Envy pretty well.
I used my mom's session cause she wasn't feeling good. Definitely an awesome experience. The masseuse was very nice. Check in was easy. Would definitely go back
They make it incredibly hard to cancel your membership. It's worse than a gym.
Massage Envy Midland is a US Beauty Salon based in Midland, Texas. Massage Envy Midland is located at 3208 N Loop 250 W #900, Midland, TX 79707, USA.
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